If you have accidentally deleted a student account and need to recover it, while logged in as an administrator,
Click Manage Users
Select Students Tab
Click Add Student
Select Create New
Enter the student information as it was input originally. Use the same first and last name, student ID, and grade. This will recreate the student account as it was deleted.
For multiple students, you can upload a CSV file to restore deleted students.
If you are unable to restore the deleted student, or are a Legacy Gizmos user, please fill out a Technical Issue/Question user inquiry at: https://apps.explorelearning.com/account/el/support
For us to help you, please provide the following information so we can correctly identify the deleted account:
Name of the Student
Name of the School
Name of the District
Student ID Number